Telcora specialise in Telco Fraud Risk and Revenue Assurance Assessments to uncover the specifics about fraud and revenue leakage affecting your operation. Assessments can be focused on one particular service, such as your Pre-Paid service or can be conducted across the range of products and services you supply.

Telcora can perform a high-level review to provide you with a guide of where your problems lie or we can carry out a detailed Fraud Risk and a Revenue Assurance Assessment, giving you the specifics about the losses affecting your operations.

Telcora will provide a report detailing all findings and making prioritised, specific and practical recommendations on how to address each risk identified. We can also support the implementation of our recommendations or provide in-post resource to carry out the implementation and if required to participate in or run operations for you.

Whether a Telco is selecting a switch supplier or a supplier of pre-paid scratch cards it is important to assess the appropriateness of the suppliers’ security arrangements. Where sensitive data, such as PIN files, are passed to a third party the risk of fraud and revenue loss is significant. Telcora has extensive experience of performing supplier security reviews across a range of industries. Specifically our consultants worked with the GSM Association to develop the GSM Security Accreditation Scheme and have conducted security reviews worldwide of the major SIM manufacturers on behalf of the GSM Association under the Scheme.

Telcora are also recognised world-leaders in security evaluations of scratch-card suppliers to the telecommunications industry. We have conducted security reviews of many scratch cards suppliers in Europe, The Americas, Asia and in Africa for both Telco’s wishing to understand how their product and data are being protected by their supplier and also directly for the suppliers who want to improve their own security controls to meet the needs of their customers.

Telcora offers a range of fraud management, revenue assurance and security training courses, which can be run as public open events, or as internal events tailored specifically to the needs of an individual Telco. Courses range from an introductory Fraud Management level to an advanced Revenue Assurance level.

To ensure maximum benefit for our delegates, Telcora only use trainers with many years experience in the fields in which they train. Our trainers also actively operate as consultants in their specialist areas so you can be sure that the Telcora trainer delivering your course is active as a field consultant with practical knowledge and experience gained through operational activity.

In addition to our formal training courses, we can provide on the job training and coaching and can tailor training packages specifically to our clients own individual needs. Telcora also provide in-company courses for individuals or groups of clients. Courses can be delivered at Telcora Training Centres, public venues or on your own premises.

Because of the nature of the material covered in our training courses, Telcora reserve the right to refuse training course applications without stating a reason.